Saturday night was probably the worst night my family and I have experienced in a very long time. My 13... read moreSaturday night was probably the worst night my family and I have experienced in a very long time. My 13 year-old dog was having trouble breathing around 12am, and I came across this clinic as Open Now on Google Maps. I gave them a call to make sure they were open, and they urged me to come in as soon as possible.

On the way to the clinic, my dog was fine. As soon as we got to the door, she collapsed. The vet tech saw her fall and immediately picked her up and took her to see a doctor. We filled out paperwork and not even 15 minutes later we were speaking with the vet himself. I have nothing but good things to say about Dr. DeSimone. He gave us a run down of all the issues she could be having, and we began running tests to make sure we could save her life.

Unfortunately, my dog deteriorated too quickly before we were able to give her any sort of medication. She was in an oxygen cage to help her breathe, but her breathing just continued to get worse and she was beginning to fade away. Dr.DeSimone mentioned we could do treatment to keep her alive for a few more days, but her odds were not good and at this point she was suffering. We had to make the difficult decision of letting her go.

I can't explain how difficult this was for us, but everyone in the clinic was very respectful and supportive. I know they probably see this often, but they were still very compassionate and understanding of how hard this moment was for us. I truly felt that they did everything in their power to help my dog and to make sure she was comfortable, even in her final moments. At 4 in the morning, my very loved Roxy passed.

Considering the billing, their pricing was very fair and competitive with what my regular vet would have charged me, even considering this is an after hours hospital. They were upfront about the cost and provided a written breakdown every step of the way. Very professional overall.  

Thanks, again. read less

This is the first time I have ever left a review. I usually don’t have time as I am always... read moreThis is the first time I have ever left a review. I usually don’t have time as I am always too busy and most people never go out of their way to leave a good review. I had to make time to leave The Pet Emergency Room a review because they changed our lives. 2 weeks ago my Pomeranian was attacked by my neighbors big dog and I rushed him to my local vet that I have been going to for close to 30 years. They recommended me to The Pet Emergency Room because my dog was in really bad shape and needed to have emergency surgery right away. They handled it immediately as soon as I got there and saved my dogs life which is like my child. I couldn’t be more thankful to all of the doctors there who are extremely skilled and knowledgeable and the entire staff who was extremely friendly to my family and I. We sometimes went twice a day to go visit our boy until he was ready to go home. They never got annoyed with us, they treated us friendly every time we went and even offered us snacks! They all cared so much for our dog and treated him like the superstar that he is, again we can’t thank them enough. He is home now almost fully recovered from broken ribs and a punctured lung. Thanks Pet Emergency Room for saving Archer’s life and making our life still complete with our baby boy. read less

Great service and caring doctors. it is my go to place out of hours and they are always very... read moreGreat service and caring doctors. it is my go to place out of hours and they are always very thorough and give you a clear picture of your options and the costs. Highly recommend this over any other 24/7 places I have used. read less

For the second time in his life, we took my dog Bugsy there when he was lethargic and he turned... read moreFor the second time in his life, we took my dog Bugsy there when he was lethargic and he turned out to be in complete renal failure . He's an old guy that has a terminal cancer already. They were nothing short of amazing with him.

Dr Fiat was there most of the time of his >48 hour stay (I'm not sure how she fits in sleep with her schedule!) and she was incredible with the way she explained his condition and the realities of what we were looking at. When you have a loved one, be it pet or human, that is frail and at the end-of-life, you need medical guidance that is realistic and compassionate, and we got exactly that.

The first time I took him there over a year ago the care was no different, though he was younger and his condition, though serious, was able to be reversed with their treatment.

The pet emergency room and their staff and Docs are impressive and I would recommend them to anyone with an ill pet.

Thank you pet emergency room! read less

Very expensive but they have you over a barrel so if you bring your animal there you most likely have... read moreVery expensive but they have you over a barrel so if you bring your animal there you most likely have no other options because of time. It took very long to see a doctor especially at an emergency clinic where time is of the essence. When they did see my pet it took a long time for them to tell me the estimate. The estimate was very high but I had no choice at this time. The care he received was adequate and he was fine to come home the next day. I would only go back if I had no other options. read less

The vet looked at my hamster when no other vet would. Staff was super friendly and I was helped... read moreThe vet looked at my hamster when no other vet would. Staff was super friendly and I was helped by the vet very quickly. So thankful to them for helping my poor hamster out. He is now home happy and healthy. read less

We took my dog with respiratory distress due to congestive heart failure when we arrived they grab her from our... read moreWe took my dog with respiratory distress due to congestive heart failure when we arrived they grab her from our harms and immediately put her on oxygen. When there was no hope the emergency doctor Dr. Samantha Carter was very compassionate, never rushed us and gave us all her time to listen to us and give us much comfort. Maydah also gave us such comforting words... I am very grateful to them both in such a difficult time for us. read less

We took my dog with respiratory distress due to congestive heart failure when we arrived they grab her from our... read moreWe took my dog with respiratory distress due to congestive heart failure when we arrived they grab her from our harms and immediately put her on oxygen. When there was no hope the emergency doctor Dr. Carter was very compassionate, never rushed us and gave us all her time to listen to us and give us much comfort. I am very grateful... read less

My 7 month old Golden Retriever puppy had chewed up and swallowed an entire bottle of Pepcid (antacid); she immediately... read moreMy 7 month old Golden Retriever puppy had chewed up and swallowed an entire bottle of Pepcid (antacid); she immediately received attention and care. I couldn't ask for a better response. It ended up that she didn't need to have her stomach pumped as she was not in danger due to her weight. Thank you doctor and staff for your prompt attention. read less

These folks are wonderful! One of our pooches has been here twice for surgery...one planned and one emergency. Our fur... read moreThese folks are wonderful! One of our pooches has been here twice for surgery...one planned and one emergency. Our fur baby received excellent specialized care and we are so grateful to have them within easy driving distance. Specialized and emergency vet care is expensive no matter where you go, but it's worth every penny to know your beloved family member will get the best care possible. We recommend them wholeheartedly. read less

My experience is limited to Dr. Lin (surgeon). She is the best; most compassionate; most skilled; smartest; honest; wonderful surgeon... read moreMy experience is limited to Dr. Lin (surgeon). She is the best; most compassionate; most skilled; smartest; honest; wonderful surgeon with gentle manner, I have ever dealt with. She speaks the truth. I sincerely believe that she won't operate unless she believes there is a reasonably good chance of solving the problem.

The office staff I met and heard are nice enough. Perhaps a bit gruff and sloppy, but overall they were fine.

The young man who escorted my pups to the back was courteous and knowledgeable. read less

My experience is limited to Dr. Lin (surgeon). She is the best; most compassionate; most skilled; smartest; honest; wonderful surgeon... read moreMy experience is limited to Dr. Lin (surgeon). She is the best; most compassionate; most skilled; smartest; honest; wonderful surgeon with gentle manner, I have ever dealt with. She speaks the truth. I sincerely believe that she won't operate unless she believes there is a reasonably good chance of solving the problem.

The office staff I met and heard are nice enough. Perhaps a bit gruff and sloppy, but overall they were fine.

The young man who escorted my pups to the back was courteous and knowledgeable. read less

June 10, 2019 - Fat Cat jumped off bed and injured leg, yowled for 2 hrs., So we located this... read moreJune 10, 2019 - Fat Cat jumped off bed and injured leg, yowled for 2 hrs., So we located this Center. it was 2 a.m. when we arrived. They were prompt, kind and courteous. They took x-rays and showed them to us. There was no break, maybe pulled tendon, received anti-inflammatory and sedatives for a week. Total $587. I would use them again, if needed. They were very nice to us. About the same time I had another cat get an annual check up at another vet and it cost $250. So the emergency bill seems reasonable. read less

June 10, 2019 - Fat Cat jumped off bed and injured leg, yowled for 2 hrs., So we located this... read moreJune 10, 2019 - Fat Cat jumped off bed and injured leg, yowled for 2 hrs., So we located this Center. it was 2 a.m. when we arrived. They were prompt, kind and courteous. They took x-rays and showed them to us. There was no break, maybe pulled tendon, received anti-inflammatory and sedatives for a week. Total $587. I would use them again, if needed. They were very nice to us. About the same time I had another cat get an annual check up at another vet and it cost $250. So the emergency bill seems reasonable. read less

My experience here was very positive. I first came because of my cat Max, he was in much need of... read moreMy experience here was very positive. I first came because of my cat Max, he was in much need of help. He was blocked my veterinarian sent me here since he was not able to see Max out of office hours. At first it was scary because it means that the expense was going to be major. This started since March and Max was seen by Dr. Daubs and Rey. Both are amazing human beings, not only did my Max get help but they cared. The first surgery did not quite work, but second surgery both surgeons Dr. Daubs and Dr. Lin helped Max, and surgery worked 😊😊😊👌. As Max mom I can say this was best news ever. Rey and Dr. Daubs now also Dr. Lin were exceptional people Marco helped me out a lot as well. I was also dealing after second surgery with Max contracting e-coli, Marco taught me to inject Max, which I did for 14 days. Finally mud June and great news, Max is exceptionally doing great. I also wanted to express my gratitude to the girls in front desk, they were really understanding amazing people as well. I will defenetly recommend The Pet Emergency Room it was a pleasure being here the time I was. Thanks to everyone who was there for Max. read less

I never knew all of the specialists were in one location. I brought my english bulldog here with an emergency... read moreI never knew all of the specialists were in one location. I brought my english bulldog here with an emergency because she was having trouble breathing. The ER doctors were able to help her and we now have a follow up appointment with a specialist. I only wish I knew about SCRV and the Pet ER sooner. read less

Was sent here after another emergency vet made me think my bulldog was going to die. The staff here including... read moreWas sent here after another emergency vet made me think my bulldog was going to die. The staff here including tech Shevonne and Dr. Brown were AMAZING and made eased all my worries. The fact that this clinic has every specialist you can think of also makes me wish I knew about it sooner. read less

The staff at SVRC took great care of my dog Rocky when he was sick. They treated him as if... read moreThe staff at SVRC took great care of my dog Rocky when he was sick. They treated him as if he were their own dog, which made me feel especially comfortable leaving him there. Dr Carro and her technicians, especially Sharon, Valentina, and Vanessa were amazing and I am very appreciative of their care read less

Very Loving Staff. This Staff and Vet Came After Closing Hours To Help My Chihuahua overcome a major injury.... read moreVery Loving Staff. This Staff and Vet Came After Closing Hours To Help My Chihuahua overcome a major injury. This Is Pure and Unadulterated Love For Humans and Our Beloved Pets. Clearly This Practice is among the Best I Have Seen. Thank Tou So Much. read less

We were so lucky enough to find The Pet Emergency Room and Dr. Daubs. Our White Shepard Zeus has had... read moreWe were so lucky enough to find The Pet Emergency Room and Dr. Daubs. Our White Shepard Zeus has had major hip and knee problems since he has been a puppy and no other doctors wanted to take on his case due to the possible complications.

Dr. Daubs was amazing from the get go. He explained to us what would have to be done and what the possible outcomes were and we were able to make an informed decision.

Fast forward and its been 2 weeks since the surgery and Zeus is doing better than we could of dreamed. He is walking with more ease and recovering perfectly.

I can't say Thank You enough to Dr.Daubs and his whole team at The Pet Emergency Room. I know it wasn't easy and it was risky but you have made Zeus's life and ours so much better and happier. read less

We were so lucky enough to find The Pet Emergency Room and Dr. Daubs. Our White Shepard Zeus has had... read moreWe were so lucky enough to find The Pet Emergency Room and Dr. Daubs. Our White Shepard Zeus has had major hip and knee problems since he has been a puppy and no other doctors wanted to take on his case due to the possible complications.

Dr. Daubs was amazing from the get go. He explained to us what would have to be done and what the possible outcomes were and we were able to make an informed decision.  

Fast forward and its been 2 weeks since the surgery and Zeus is doing better than we could of dreamed. He is walking with more ease and recovering perfectly.

I can't say Thank You enough to Dr.Daubs and his whole team at The Pet Emergency Room.  I know it wasn't easy and it was risky but you have made Zeus's life and ours so much better and happier. read less

No one ever wants to bring their pet in for surgery, but I'm so glad I brought my dog here.... read moreNo one ever wants to bring their pet in for surgery, but I'm so glad I brought my dog here. She tore her MCL on the other side and Dr. Lin sat with us and told us all of the options. She went with the same option I had for my dogs other leg. She even went above and beyond to make sure there was no way my dog would be able to re-tear it by just being a dog after surgery. While she was there overnight, I was able to call at any hour to check up on her. When I picked her up, everyone was super helpful and Dr. Lin sat with us and gave us instructions. She was so supportive throughout the process, seeing us when I was concerned and putting my concerns to rest. All in all, we had a great experience here. The only complaint I might have was with reception being rude at times, but honestly, I was more concerned about having a great surgeon treating my dog than having perfect customer service. I'd 100% recommend Dr. Lin to anyone who needed Orthopedic surgery for their pet! read less

Two months after losing her litter mate (Tankie) Browns needed a splenectomy/exploratory surgery. We were all grieving. Despite the circumstances... read moreTwo months after losing her litter mate (Tankie) Browns needed a splenectomy/exploratory surgery. We were all grieving. Despite the circumstances we felt at ease leaving our girl in Dr Lin’s care with her wonderful team. We were given 2 estimates fully detailed. The higher estimate was only slightly higher and included extra care if needed. She did wonderful and came home the next day.

While we pet parents will always worry I did know she was at the best hospital in Miami and had 24 hr care.

They all work hard to give our special furry souls the best of care and I am grateful ❣️🐾❣️🙌🏼 read less

The doctor are top notch and really do love animals.

Good doctors that know what they’re doing and won’t rip you off. Specialty hospital during the day, so your friend... read moreGood doctors that know what they’re doing and won’t rip you off. Specialty hospital during the day, so your friend will always have the best care. read less

The saddest day of our lives to date was made better by the friendly, compassionate, and professional overnight staff.

I was there with my cat who was in really bad shape for a condition he had for 4 years... read moreI was there with my cat who was in really bad shape for a condition he had for 4 years and they took care of him instantly and made all efforts to keep him stable. Unfortunately there was not much to do and I suffered a big lost when I realized I had to let him go. I felt comfort and support on the team that was working that night and they deserve this rating despite of my pain. read less

Great pet hospital the customer service is great and the professionalism is amazing.

My Great Dane needed surgery and Dr. Lin and the staff were excellent.  I had an initial consultation.  I was... read moreMy Great Dane needed surgery and Dr. Lin and the staff were excellent.  I had an initial consultation.  I was explained the details of the surgery, recovery time, meds dosage and costs.  The South Miami location care is excellent.  Several years ago I went for care with my pugs and service was the same. When my pug died late at night they took her and arranged everything for me.   Dr. Lin is the best! read less

I’m giving 4 stars for the overall experience. And 5 stars specifically for the orthopedic surgeon Dr. Lin who repaired... read moreI’m giving 4 stars for the overall experience. And 5 stars specifically for the orthopedic surgeon Dr. Lin who repaired my dog’s torn ACL. My dog has recovered very well and is using her leg today like nothing ever happened. It was not a smooth experience though because there were some miscommunication/misunderstanding with the staff about scheduling. And getting the surgeon to return a call was nearly impossible and the vet tech calls instead which is understandable that she’s a busy surgeon but still very frustrating. In the end, all that matters to me is that my dog is back to normal. read less