Words can't start to describe the desperation one feels when our big little baby got so sick he was barely... read moreWords can't start to describe the desperation one feels when our big little baby got so sick he was barely able to walk and would barely eat. Our primary vet recommended that we take him to a clinic, and because it was after hours, we went to Southeast as my sister had a previous good experience with them. Sadly, our big baby was already in bad shape. This is one of the hardest moments for any pet family. They made him comfortable as he was very distressed, and we were able to be with him and show him how much we love him as he fell into his eternal sleep. We want to thank Bianca and Dr. Hatfield for their kindness and support during this ordeal. On behalf of our family and our beloved Tiny, may God bless you. read less

Yo no tengo palabras para describir este dolor que siento por la pérdida de mi amado bebe horacio mi gatito... read moreYo no tengo palabras para describir este dolor que siento por la pérdida de mi amado bebe horacio mi gatito !!!pero este dolor este paso toda esta situación la viví en este sitio donde desde el día 1 hasta su partida profesionales te hablan en el momento exacto y te explican paso a paso lo que va sucediendo muy buena atención muy humanos gracias graciasUn abraso y gracias por esa linda tarjeta firmada por ustedes gracias read less

My go to place when my fur babies are in need of help during the late hours of the night.... read moreMy go to place when my fur babies are in need of help during the late hours of the night. The staff and Vets are always so kind & very knowledgeable. read less

Thank you for your support care and attentions given to my beloved puurangel.

Three years ago, I had the worst experience there. On Dec 10, 2021, I found a new team, profesionals all... read moreThree years ago, I had the worst experience there. On Dec 10, 2021, I found a new team, profesionals all the time. Dr. Simon, and Anette saved the life of my loved dog Casper Torres. Thank you so much. And thank you to Dr. Prosêk, that brought Casper more time to our lives. read less

I go to 2 specialists here. Cardio and oncology. Is curbside service, both vet specialists are excellent and... read moreI go to 2 specialists here. Cardio and oncology. Is curbside service, both vet specialists are excellent and easy to work with. read less

Amazing and fast customer service. Before coming, I had a horrible experience with another clinic and once I arrived here,... read moreAmazing and fast customer service. Before coming, I had a horrible experience with another clinic and once I arrived here, they quickly took care of my dog and treated her fast no matter how late it was. 100% recommend!! They were super friendly and professional 🙂 read less

My family and I had a good experience with southeast veterinary emergency. My sweet girl was found unresponsive and was... read moreMy family and I had a good experience with southeast veterinary emergency. My sweet girl was found unresponsive and was rushed to this facility. Unfortunately she was already gone but they allowed us in one at a time even though people weren't allowed in so that we could say our goodbyes. The staff was beyond friendly and empathetic with our loss. read less

I thank you for giving Buddha emergency care, round the clock during what turned out to be his final... read moreI thank you for giving Buddha emergency care, round the clock during what turned out to be his final days . I am grateful. Thank you for being there for us and keeping me informed regarding his medical needs every step of the way. I believe that is the definition of comprehensive care. read less

I have taken all three of my dogs here for various reasons, each time during off hours (ie late night)...and... read moreI have taken all three of my dogs here for various reasons, each time during off hours (ie late night)...and the team of techs and vet were second to none. Great customer service and the dogs left in a better condition than when they arrived. Highly recommend if you're not able to get in to see your normal vet or are in a bind outside of normal business hours. read less

Good place, nice folks, a bit expensive but emergency 24 hour vet is worth it

We have been coming here for a few years with different pets. They are very professional and caring towards our pets.

I needed an emergency room for my dog as per the vet, I called so many places and this was... read moreI needed an emergency room for my dog as per the vet, I called so many places and this was the only place that was staffed to deal with walk ins. Very compassionate and professional crew.. don't waste your time driving around to these places that are understaffed or close early, go straight to this location. Thank you for the way you handled everything read less

Last night we had to have our much loved, 15 year old cat euthanized. I can not say enough about... read moreLast night we had to have our much loved, 15 year old cat euthanized. I can not say enough about how kind and caring this entire staff was. Their concern for Gnarls' comfort and compassion for me made a horrible situation so much better. Cindy (?), the nurse who came out to the car to bring him inside until I could join him, the staff at the reception desk, and especially Dr. Jessica Hatfield, could not have been any kinder. read less

The staff and doctors at SVRC are amazing! My pets (furry children) have all been in the best hands when... read moreThe staff and doctors at SVRC are amazing! My pets (furry children) have all been in the best hands when I had to take them into SVRC. Sometimes they were to sick to come back home with me and I had to leave them in the hospital, but I was always confident they were receiving the best care. My 15yr old Doxy "Simon" was brought in for respiratory distress, he was kept in oxygen for almost 2 weeks last Christmas/ New Year. Thanks to the Amazing Staff and Doctors at SVRC my baby Simon is doing great!! It's been almost a year and he is still doing well! Well Done Everyone At SVRC!! 👏 read less

Great service Dr.Hatfield and staff very reasonably priced. Specially on a Sunday, uncertainty looming. They made us feel very well,... read moreGreat service Dr.Hatfield and staff very reasonably priced. Specially on a Sunday, uncertainty looming. They made us feel very well, kept us abreast of what was going on and took care of our girl. read less

I was a vet tech for 15 years and this was my worst day ever. The girl that helped me... read moreI was a vet tech for 15 years and this was my worst day ever. The girl that helped me was great because I was a hot mess. I was crying to much to get her name but she was great. I’m not from Miami and they helped with getting my boy cremated so I can take him home with us. Vet techs work harder then you think and care more then you’ll ever know. Thank you so much for your kindness. read less

My beautiful companion passed away overnight after 15 1/2 years.The staff at The Pet Emergency Room was very kind and... read moreMy beautiful companion passed away overnight after 15 1/2 years.The staff at The Pet Emergency Room was very kind and took care ofeverything on Labor Day. The cost for a private creamation was almost 75% less than what another facility quoted.I'm very greatful for their kindness and professionalism on this very sad day. read less

It is expensive compared with other vet offices. Dr. Charro is thorough and accurate, if you get her. My biggest... read moreIt is expensive compared with other vet offices. Dr. Charro is thorough and accurate, if you get her. My biggest problem with them is their mismanagement and disregard for your time. The only human interaction that occurs is when they actually pick up your pet, but they keep you waiting in their parking lot for 4 hours, just to occasionally talk to them on the phone. read less

They helped us through a difficult time with our 17 year old Kitty 😢. They were very helpful and... read moreThey helped us through a difficult time with our 17 year old Kitty 😢. They were very helpful and understanding considering the hard times we are all dealing with. read less

Very expensive, $800 deposit to even look at your dog and they ended up charging me the entire deposit and... read moreVery expensive, $800 deposit to even look at your dog and they ended up charging me the entire deposit and $12 to cover a bandage. All they did was to take x rays and put a bandage on my dog. Not sure I would go back. read less

These people were very caring for my lil dog Chase. They gave him everything he needed for his stomach issue... read moreThese people were very caring for my lil dog Chase. They gave him everything he needed for his stomach issue and he even came back happy so I know they treated him well. With the medication they gave him he is doing better. Thank you to those who treated him. My family appreciates you! read less

My fiances cat bit my finger, and they were open and very helpful.

Tonight's been pretty eventful, to say the least. Around 2 a.m., a small owl collided with my car. ... read moreTonight's been pretty eventful, to say the least. Around 2 a.m., a small owl collided with my car. I got out and saw it laying on the road, still breathing, so I wrapped it in a towel, and started looking for somewhere to take it to get it checked out.After some quick googling I found out that The Pet Emergency Room was nearby and open 24 hours. Upon arriving, I met Gaby and Naomi who were on duty tonight. They were great! They quickly assessed the owl, saw that it was doing surprisingly well, and gave me the advice and instructions I needed to try to care for it until the morning when I'll be able to take it over to a wildlife center where more in depth care can be provided.Thanks again Gaby and Naomi! read less

Mine is a happy story thanks to the doctors and staff at the Pet Emergency Room!!! Penelope, my white Maltese... read moreMine is a happy story thanks to the doctors and staff at the Pet Emergency Room!!! Penelope, my white Maltese mix had a proptosis of the eye and I had to rush her at midnight over there. They received her right away outside, following all the Covid guidelines, and proceed to call me an explain the procedure and treatment,Penny today can see from both eyes because of them!! We are extremely satisfied !!! read less

Writing because I was so hesitant of this vet, given the reviews. Had an emergency with my cat on the... read moreWriting because I was so hesitant of this vet, given the reviews. Had an emergency with my cat on the Sunday before Memorial Day ~ thankful a facility open in the area. Nurse Sharon and Dr Hatfield were lovely and kind, diagnosed right away and the cost is exactly what I expected. I could not have asked for a better experience. read less

They have taken care of some serious emergencies my pets have had and have always been professional, well prepared and... read moreThey have taken care of some serious emergencies my pets have had and have always been professional, well prepared and effective. They are my goto pet emergency location. read less

Súper profesionales.

Professional and kind!I brought my pup here because she was not looking good and they were very kind through the... read moreProfessional and kind!I brought my pup here because she was not looking good and they were very kind through the process. unfortunately my pup did not make it even to see the doctor and passed away, so i was a destroyed mess in the parking lot. The staff were very empathetic and kind to me throughout the process and made it as easy as smooth as possible for this awful situation. They even through in a copy of her pawprint to come with her ashes.It is hard to find places that have staff that care, so when you do hold onto them. I would definitely recommend this place for anyone who is in need of desperate help with their pet. read less

We arrived with a poisoned dog at 12:30 a.m. The service was beyond caring and efficient. Our pup... read moreWe arrived with a poisoned dog at 12:30 a.m. The service was beyond caring and efficient. Our pup stayed the night and came home well the next day. Compared with other emergency services we've used, pricing was very fair.mike e read less