The saddest day of our lives to date was made better by the friendly, compassionate, and professional overnight staff.

I was there with my cat who was in really bad shape for a condition he had for 4 years... read moreI was there with my cat who was in really bad shape for a condition he had for 4 years and they took care of him instantly and made all efforts to keep him stable. Unfortunately there was not much to do and I suffered a big lost when I realized I had to let him go. I felt comfort and support on the team that was working that night and they deserve this rating despite of my pain. read less

Great pet hospital the customer service is great and the professionalism is amazing.

My Great Dane needed surgery and Dr. Lin and the staff were excellent.  I had an initial consultation.  I was... read moreMy Great Dane needed surgery and Dr. Lin and the staff were excellent.  I had an initial consultation.  I was explained the details of the surgery, recovery time, meds dosage and costs.  The South Miami location care is excellent.  Several years ago I went for care with my pugs and service was the same. When my pug died late at night they took her and arranged everything for me.   Dr. Lin is the best! read less

I’m giving 4 stars for the overall experience. And 5 stars specifically for the orthopedic surgeon Dr. Lin who repaired... read moreI’m giving 4 stars for the overall experience. And 5 stars specifically for the orthopedic surgeon Dr. Lin who repaired my dog’s torn ACL. My dog has recovered very well and is using her leg today like nothing ever happened. It was not a smooth experience though because there were some miscommunication/misunderstanding with the staff about scheduling. And getting the surgeon to return a call was nearly impossible and the vet tech calls instead which is understandable that she’s a busy surgeon but still very frustrating. In the end, all that matters to me is that my dog is back to normal. read less

Took my pup last night to the emergency room. Turns out he has glaucoma. The doctor and vet techs... read moreTook my pup last night to the emergency room. Turns out he has glaucoma. The doctor and vet techs took great care of him and helped with the pain his eye with some eye drops. Great service here read less

Took my pup last night to the emergency room. Turns out he has glaucoma. The doctor and vet techs... read moreTook my pup last night to the emergency room. Turns out he has glaucoma. The doctor and vet techs took great care of him and helped with the pain his eye with some eye drops. Great service here read less

Twin girls got two turtles the size of silver dollars 14 years ago - now they're about 9 inches around... read moreTwin girls got two turtles the size of silver dollars 14 years ago - now they're about 9 inches around (the turtles not the twins) and (of course) I take care of them (again, the turtles not the twins, who are in college now) - one got into trouble on a Sunday and scared the heck out of me - made a bunch of calls but no one could help - one vet emergency office that did not handle turtles suggested this office - when I called they said they would try - Doctor and staff were EXCELLENT - turtle is doing fine. VERY MUCH RECOMMENDED for kind, courteous and professional services! read less

This was hands down the best experience I have ever had in Florida with any vet! I came in with... read moreThis was hands down the best experience I have ever had in Florida with any vet! I came in with Simba (my life) he was not feeling well as soon as we walk in all the lovely lady’s in the front greeted me and assisted me. No one was scared of him and they all loved him it was so nice to walk in somewhere and for my dog to feel loved. The receptionist offered coffee, hot chocolate and water! That’s awesome and so kind of her!! Then we meet our doctor DR. Brown and she was outstanding she made simba feel like they’ve known each other for years he listened to her, it blew my mind. I really want to thank you guys for making my baby better and for being so hospitable and kind. It’s so rare to see kindness in Miami so we appreciate it. IF ONLY DR BROWN COULD ACTUALLY BE OUR REGULAR VET! Thank you pet emergency room read less

I was referred here by my reg vet to see Dr. Lind. I've only been here once so far and... read moreI was referred here by my reg vet to see Dr. Lind. I've only been here once so far and it was a pretty good experience. The wait time was not that long and the vet and staff were friendly. She explained everything very well. Most importantly, she was very nice and sweet to my nervous dog. I might have to return for surgery so I will update this review if that happens. read less

We have to the pet emergency room a handful of times (our two puppies always seem to get into trouble... read moreWe have to the pet emergency room a handful of times (our two puppies always seem to get into trouble in the middle of the night) and our experience has been great. The staff is friendly, patient, and knowledgeable and they've always taken great care of our fur babies. The doctor's walk through the treatment options and prices and never recommend unnecessary tests or procedures. read less

Dr. Thomas and her staff are excellent and have always been. This is my 2nd dog with them so... read moreDr. Thomas and her staff are excellent and have always been. This is my 2nd dog with them so I have known them for over 15 years. Dr. Thomas has diagnosed both my dogs, hitting the nail on its head. Thank you for all you do....and with a great attitude! read less

Exceptional facility and great Doctors. They were so cautious with their diagnosis, that they actually sent us to another... read moreExceptional facility and great Doctors. They were so cautious with their diagnosis, that they actually sent us to another terrific hospital. If it wasn't for them, another facility near where we live would have had him on Chemotherapy. read less

Dr. Millie Rosales saw My dog T Bone on July 12, 2018 for the first time. T Bone has had... read moreDr. Millie Rosales saw My dog T Bone on July 12, 2018 for the first time. T Bone has had chronic skin issues for many many years. I have had T Bone since he was a puppy. I adopted him after he was meant to be euthanized at a local veterinarian for having diarrhea. As a puppy, T Bone never had any issues. Around nine months of age he began to develop skin lesions mostly under his armpits and on his neck. These lesions were like red blisters which were self inflicted from being very itchy.  After trying a few medications and food trials. My veterinarian suggested I take him to a dermatologist. I took Tbone to see a dermatologist and Tbone was allergy tested and put on a new treatment consisting of a long term antibiotic used for chronic skin conditions. Although that medication showed very mild improvement. His allergy test results were considerably surprising and not in a good way.

The allergy test showed that T Bone was allergic to many many products in his food. He was allergic to milk chicken beef potatoes, rice, corn etc. The dermatologist as well as the allergy testing company recommended that I change his diet.  So he began to eat a diet that consisted of Kangaroo and Oats. When that didn't help I switched to Z/D - A food that consist of hydrolyzed proteins.

Along with the food allergy test, he was also tested for environmental allergens possibly responsible for his chronic itching. It showed he was also allergic to certain trees, pollens, molds, grasses, house dust, even red ants and cat epithelia.

In no time, I was growing grass which he was not allergic to, he had finished his course of allergy injections..... yet he continued to itch. Although I removed as many of the skin irritating allergens as I could, his condition did not improve much with these changes and the next step was to put Tbone on an ongoing very low-dose of anti-inflammatory/ antihistamine medication which helped considerably but I could not discontinue it or he would immediately have another blister break out. After many years this medication began to affect his liver. This is when I decided to have him seen by Dr. Millie Rosales.

When I first brought him to Dr. Rosales, T Bone was red and inflamed as I had really cut out his medication (as I mentioned earlier it had been affecting his liver.) Dr. Rosales was really friendly, yet profesional. The technician that helped us in the room was extremely nice as she took notes on his history. Dr. Rosales was great with Tbone. He does not just let anyone hold him or restrain him in any way. He is 65 pounds of pure muscle and although he is harmless, he is also a big stubborn baby.  As she began to examine him, he took to her right away, he let her do whatever she needed to do with barely any restraint at all and this says more about Dr. Rosales then it does about T Bone as he is a great judge of character. She took a few samples from his skin and hair, she made a small scrape using a small blade and slide. She then took the samples into what I assume was a laboratory and was able to diagnose several aspects of Tbone's chronic skin issues. She prescribed anabiotic's, anti-fungal's, a medicated shampoo and a leave on rinse. She also recommended a new diet and also a protocol for slowly discontinuing the medication which was detrimentally harmful to his liver. I followed her directions completely and what can I say?

She fixed him. A month later, Tbone was due for a recheck exam. That exam was about 2 weeks ago, Tbone is a new dog. I have not seen him scratch since a few days after his first exam. He is not on any medication at all. He is happy as he does not wake up throughout the night itchy and scratching His skin looks amazing and most Importantly, his liver values are normal again. What can I say about Dr. Millie Rosales, she fixed my boy, Tbone. I would recommend anyone who is having skin problems with their pet to see Dr. Rosales.  After my experience, I know that she is an exceptional veterinary dermatologist. read less

Dr. Millie Rosales saw My dog T Bone on July 12, 2018 for the first time. T Bone has had... read moreDr. Millie Rosales saw My dog T Bone on July 12, 2018 for the first time. T Bone has had chronic skin issues for many many years. I have had T Bone since he was a puppy. I adopted him after he was meant to be euthanized at a local veterinarian for having diarrhea. As a puppy, T Bone never had any issues. Around nine months of age he began to develop skin lesions mostly under his armpits and on his neck. These lesions were like red blisters which were self inflicted from being very itchy.  After trying a few medications and food trials. My veterinarian suggested I take him to a dermatologist. I took Tbone to see a dermatologist and Tbone was allergy tested and put on a new treatment consisting of a long term antibiotic used for chronic skin conditions. Although that medication showed very mild improvement. His allergy test results were considerably surprising and not in a good way.

The allergy test showed that T Bone was allergic to many many products in his food. He was allergic to milk chicken beef potatoes, rice, corn etc. The dermatologist as well as the allergy testing company recommended that I change his diet.  So he began to eat a diet that consisted of Kangaroo and Oats. When that didn't help I switched to Z/D - A food that consist of hydrolyzed proteins.

Along with the food allergy test, he was also tested for environmental allergens possibly responsible for his chronic itching. It showed he was also allergic to certain trees, pollens, molds, grasses, house dust, even red ants and cat epithelia.

In no time, I was growing grass which he was not allergic to, he had finished his course of allergy injections..... yet he continued to itch. Although I removed as many of the skin irritating allergens as I could, his condition did not improve much with these changes and the next step was to put Tbone on an ongoing very low-dose of anti-inflammatory/ antihistamine medication which helped considerably but I could not discontinue it or he would immediately have another blister break out. After many years this medication began to affect his liver. This is when I decided to have him seen by Dr. Millie Rosales.

When I first brought him to Dr. Rosales, T Bone was red and inflamed as I had really cut out his medication (as I mentioned earlier it had been affecting his liver.) Dr. Rosales was really friendly, yet profesional. The technician that helped us in the room was extremely nice as she took notes on his history. Dr. Rosales was great with Tbone. He does not just let anyone hold him or restrain him in any way. He is 65 pounds of pure muscle and although he is harmless, he is also a big stubborn baby.  As she began to examine him, he took to her right away, he let her do whatever she needed to do with barely any restraint at all and this says more about Dr. Rosales then it does about T Bone as he is a great judge of character. She took a few samples from his skin and hair, she made a small scrape using a small blade and slide. She then took the samples into what I assume was a laboratory and was able to diagnose several aspects of Tbone's chronic skin issues. She prescribed anabiotic's, anti-fungal's, a medicated shampoo and a leave on rinse. She also recommended a new diet and also a protocol for slowly discontinuing the medication which was detrimentally harmful to his liver. I followed her directions completely and what can I say?

She fixed him. A month later, Tbone was due for a recheck exam. That exam was about 2 weeks ago, Tbone is a new dog. I have not seen him scratch since a few days after his first exam. He is not on any medication at all. He is happy as he does not wake up throughout the night itchy and scratching His skin looks amazing and most Importantly, his liver values are normal again. What can I say about Dr. Millie Rosales, she fixed my boy, Tbone. I would recommend anyone who is having skin problems with their pet to see Dr. Rosales.  After my experience, I know that she is an exceptional veterinary dermatologist. read less

The staff were wonderful, caring, and very prompt dealing with Teddy. I would highly recommend them to anyone! 🌟🌟🌟🌟🌟

Wonderful, kind staff members who are always available to help with any difficulty Chloe has--and things seem to crop up... read moreWonderful, kind staff members who are always available to help with any difficulty Chloe has--and things seem to crop up at the oddest times. Last night was yet another typical example of us rushing to The Pet Emergency Room. Once again we were greeted with a soothing, compassionate person--Asia was on the desk last night--and Jennifer solved our problem within minutes. I am grateful to know there are people I can count on to help Chloe regardless of the time. Thank you all! read less

I recently saw Dr. Daubs (surgery) and Dr. Fuentes (internal medicine) and both were so informative and nice. Both made... read moreI recently saw Dr. Daubs (surgery) and Dr. Fuentes (internal medicine) and both were so informative and nice. Both made me feel really comfortable. I would definitely recommend them both. The girl at the front desk was ok. I've read various comments that they are rude, but every time I've called in the past couple of weeks they have been nice. When I visited the last two times she was also nice. For any one considering using any doctor at this practice, i would suggest searching reviews. I always check the reviews and I must say 99.9% of the time they have been correct!! read less

We have an Italian greyhound we adopted that had a follow up appointment due to a prior broken leg. Dr... read moreWe have an Italian greyhound we adopted that had a follow up appointment due to a prior broken leg. Dr Daud was a very knowledgeable doctor and she is healing great because of his surgery. Ray, the vet tech really was incredible with our little girl. She was even excited to see him since she had been there multiple times before. Ray took his time with her while checking her temp and weight. It was comforting to know he was the one watching over her and communicating with the doctor. 5 stars! read less

This is not an easy review. I had to put my dog down which is devastating. But every single person... read moreThis is not an easy review. I had to put my dog down which is devastating. But every single person I encountered at the office was fantastic. The absolute best was Dr. Rachel. Just a phenomenal doctor and person. We couldn't have asked for a better doctor than her, in what was an incredibly difficult situation. read less

The Pet Emergency Room is a lifesaver. It is well-run, has pleasant and efficient staff, is well-located, and is open... read moreThe Pet Emergency Room is a lifesaver. It is well-run, has pleasant and efficient staff, is well-located, and is open 24hours a day.

I highly recommend this establishment when one is in a time of need with their pet. read less

I'm an NP and work in a local Emergency Room in Miami. This SVRC Pet ER is the closest thing... read moreI'm an NP and work in a local Emergency Room in Miami. This SVRC Pet ER is the closest thing to a human ER that I have ever been to for my dogs.

I will be frank, not the best cage-side manner from all the vets. Just like with human patients, some Doctors may not always be consistently polished. But they are excellent at determining the cause of your loved ones illness and helping them. They have been consistently accurate at diagnosing and treating my pets. I am really, really happy with the SVRC/Pet ER and would highly recommend them. read less

Dr. Lynn did surgery on my Koko and he is doing BEAUTIFUL. Thank you, Dr. Lynn!

Even though the knowledge and care from the Doctors is top notch, thorough and to the point. The front desk... read moreEven though the knowledge and care from the Doctors is top notch, thorough and to the point. The front desk leaves a lot to desire. The welcoming is less than pleasing. The girls I've encountered this morning seem to be inconvenienced when asked for assistance. There is not a smile on any of their faces. Good-morning  is not in their vocabulary and etiquette requirements. It seems that everyone is out to do the minimum required. It's unfortunate because the Doctors are wonderful.  The front desk is the first impression one encounters.

Happy with the doctors service. I gave them five stars  Do not look forward to dealing with the front desk staff.  I give them one star  for doing the minimum to feel welcomed.

Current patient  and past patient. read less

They were absolutely wonderful with our beautiful Ms. Gray. She was diagnosed with lymphoma in March and unfortunately spent quite... read moreThey were absolutely wonderful with our beautiful Ms. Gray. She was diagnosed with lymphoma in March and unfortunately spent quite a few nights in the ER for blood transfusions. The doctors and nurses are wonderful, compassionate and we trusted them completely. Unfortunately,no matter how much we did, the cancer took our wonderful girl this week but we wanted to thank everyone at the ER for their kindness & compassion as we spent our last 3 months with Ms. Gray. read less

They were absolutely wonderful with our beautiful Ms. Gray. She was diagnosed with lymphoma in March and unfortunately spent quite... read moreThey were absolutely wonderful with our beautiful Ms. Gray. She was diagnosed with lymphoma in March and unfortunately spent quite a few nights in the ER for blood transfusions. The doctors and nurses are wonderful, compassionate and we trusted them completely. Unfortunately,no matter how much we did, the cancer took our wonderful girl this week but we wanted to thank everyone at the ER for their kindness & compassion as we spent our last 3 months with Ms. Gray. read less

This place saved my 2 dogs life .

Patch and Elliott .

it's expensive but worth it the penny... read moreThis place saved my 2 dogs life .

Patch and Elliott .

it's expensive but worth it the penny  if your dog needs surgery .

I definitely recommend doctor Daubs our surgeon, we had a amazing experience even though the situation was dramatic.

He is taking  the time to explain everything about the surgery , all the different options, the risks of each options and he is present for the recovery follow up and always keep you update during the process.

He is always available to answer your questions . I also want to mention  Ray the nurse he is been wonderful during this process helpful and supportive.

You can tell that he is knowledgeable and that he loves his job .

Thank again! read less

They took care of my little furry buddy whom had just had a seizure. This was a scary and emotional... read moreThey took care of my little furry buddy whom had just had a seizure. This was a scary and emotional time for me and my family since he’s and indispensable part of us. The girls were super friendly and very knowledgeable. They also did a great job at keeping us calm while we waited. A+ experience read less

Dr Rachel Meyer was great ! She treated my sons pet green cheek canure parrot and brought him back to... read moreDr Rachel Meyer was great ! She treated my sons pet green cheek canure parrot and brought him back to life ! Thank you Dr Meyer. She was thoughtful caring and was not interested in stealing our money .. not even on a Sunday night at 9:00! read less

The best !!! Most compassionate, caring, excellent animal hospital ever !!!!! Nancy Goldfarb