Every time I've had an emergency is the last 6 years, I've taken my pets to Pet Emergency Room. At... read moreEvery time I've had an emergency is the last 6 years, I've taken my pets to Pet Emergency Room. At first I was hesitant because of the bad review but honestly, my experience has always been great with them. From a urinary blockage during Christmas, to taking one of my cats who was hit by a car to taking in my dying cat today. I call other local emergency vets in the area and NONE of them told me yes, we can euthanize your dying cat. But the Pet Emergency Room told me to come right in and we very caring. read less

I took my baby girl cat Blacky and they took very good care of her and let me do FaceTime... read moreI took my baby girl cat Blacky and they took very good care of her and let me do FaceTime with her. Unfortunately she did not survive. They did everything possible and immediately responded to all my calls. They took care of her cremation. And today I received a sympathy card signed by everyone. That was so sweet. I will definitely use them in the future if I need to . Very professional. read less

Caring, efficient and recommended. I've had to go to other ERs in the past but this one's been the best... read moreCaring, efficient and recommended. I've had to go to other ERs in the past but this one's been the best Thank you to the Dr. and assistants! read less

We lost our 15 year old pug while in Miami. The staff was kind and considerate of our feelings. They... read moreWe lost our 15 year old pug while in Miami. The staff was kind and considerate of our feelings. They helped us through it all and sent us a heartfelt card afterwards. We as so grateful to them! read less

My cat broke his leg while we were out of town & the team at Southeast Veterinary Referral Center took... read moreMy cat broke his leg while we were out of town & the team at Southeast Veterinary Referral Center took fantastic care of him! He had a successful surgery & is on the mend. Thank you to the entire staff for keeping him comfortable! read less

We took our beloved hamster to them during his last moments. He lived for almost 5 years and was very... read moreWe took our beloved hamster to them during his last moments. He lived for almost 5 years and was very special to us. They treated him kindly and took care of the cremation process for us. Once I picked up his ashes, I was so surprised to see it already came a beautiful wooden box, in a sweet bag that said "Angel Pet" outside. They helped in making a difficult experience, as good as it got. Thanks for all your care. read less

I recently had to take my dog to SVRC first to the emergency room, and then she was hospitalized for... read moreI recently had to take my dog to SVRC first to the emergency room, and then she was hospitalized for 14 days due to Inflammatory Bowel Disease and PLE. She was treated by Dr. Carro while there, and we have had several follow-up visits. She was at other clinics several times and was not getting better. Once we took her to Dr. Carro, she is improving! The staff and Dr. Carro are so thorough and kind and have really helped us.I am thankful for SVRC's services and how they helped my pet Chelsea. They do a great job. read less

We took our beloved pet to "The Pet Emergency Room". Our girl was in critical condition and the staff, nurses... read moreWe took our beloved pet to "The Pet Emergency Room". Our girl was in critical condition and the staff, nurses and Dr. were very detailed in explaining all of our options. Unfortunately our girl didn't make, but they were bery caring and compassionate throughout the whole process. read less

The Pet Emergency Room helped us during an unfortunate situation with our five-year-old rescue cat, Benjamin. He apparently had a... read moreThe Pet Emergency Room helped us during an unfortunate situation with our five-year-old rescue cat, Benjamin. He apparently had a clot reach his heart, immobilizing his back legs. This all happened at 1:30 in the morning. The staff and veterinarian were so kind and even though we had to put our dear Benjamin to sleep, the Pet Emergency Room folks were there for us. My husband and I were able to hold our dear cat and they alleviated his considerable pain while we said our goodbyes. It was heart-wrenching, but at least the vet and vet tech were as empathic as they could possibly be. read less

Rapid respond, very busy but is because their are good. Excellent service, care teamwork and high knowledge and professional doctors.

I took our beloved 12-year old boxer mix to SVRC on an emergency basis. She was diagnosed with terminal cancer... read moreI took our beloved 12-year old boxer mix to SVRC on an emergency basis. She was diagnosed with terminal cancer of the spleen. The doctors and staff nursed our girl through her final months, giving her personal attention and great veterinary care that allowed her to enjoy the best quality of life she could have had at a trying time. read less

The day after Thanksgiving, my 10 year old lab dislocated his hip. My guy is a rescue and already had... read moreThe day after Thanksgiving, my 10 year old lab dislocated his hip. My guy is a rescue and already had elbow dysplasia. I was almost sure I was going to need to put him to sleep and was devastated. A local Miami vet recommended The Pet Emergency Room and I figured it was worth a shot. I got extremely lucky and Dr. Daubs was able to provide a consult the following morning. After a very frank talk with Dr. Daubs about what recovery would look like (weight loss, PT and a big commitment from me) and the possibility that the surgery wouldn't work given his other health issues, I decided to move forward with the FHO surgery. It wasn't cheap and recovery has been expensive and time consuming. However, I can say that I listened to everything Dr. Daubs recommended and my sweet boy is almost as good as new!

Pros: Honest talk (no sales pitch), excellent care, extremely kind support staff, 24 hour availability

Cons: You will spend a lot of time in your car outside waiting.

Personally, I loved Dr. Daubs and was thankful that he was a straight shooter and gave me the data I needed to make an informed decision. I like science, facts and hard truths so this was a great fit for me. I would encourage anyone reading this to remember that having the warm and fuzzy support staff is wonderful but having a surgeon who is a bit more direct and technically focused is what you need to get the best outcome for your "fur baby". read less

I am shocked to see the poor reviews for The Pet Emergency Room. I am sharing my story below but... read moreI am shocked to see the poor reviews for The Pet Emergency Room. I am sharing my story below but can say that I was able to get my dog treated very quickly and all of my records sent to our regular vet immediately. Had it not been for Dr. Daubs, I would have needed to euthanize my dog. ****The day after Thanksgiving, my 10 year old lab dislocated his hip. My guy is a rescue and already had elbow dysplasia. I was almost sure I was going to need to put him to sleep and was devastated. A local Miami vet recommended The Pet Emergency Room and I figured it was worth a shot. I got extremely lucky and Dr. Daubs was able to provide a consult the following morning. After a very frank talk with Dr. Daubs about what recovery would look like (weight loss, PT and a big commitment from me) and the possibility that the surgery wouldn't work given his other health issues, I decided to move forward with the FHO surgery. It wasn't cheap and recovery has been expensive and time consuming. However, I can say that I listened to everything Dr. Daubs recommended and my sweet boy is almost as good as new!Pros: Honest talk (no sales pitch), excellent care, extremely kind support staff, 24 hour availabilityCons: You will spend a lot of time in your car outside waiting and getting through via the phone can be very frustratingPersonally, I loved Dr. Daubs and was thankful that he was a straight shooter and gave me the data I needed to make an informed decision. I like science, facts and hard truths so this was a great fit for me. I would encourage anyone reading this to remember that having the warm and fuzzy support staff is wonderful but having a surgeon who is a bit more direct and technically focused is what you need to get the best outcome for your "fur baby". read less

I had a an emergency from a vax reaction the eve of Thanksgiving. They were vary caring and explained... read moreI had a an emergency from a vax reaction the eve of Thanksgiving. They were vary caring and explained the situation well. Had to go back Thanksgiving day, and although busy they allowed me to go home (live 3 min away) and called me when they were able to see me. The vet explained it had been a reaction and prescribed antibiotics to treat. They were very detailed and explained the situation. If it weren't for them I am not sure my dog would have made it. read less

They are a HUGE resource to the pet-loving community! My very old kitty had an emergency after her vet's office... read moreThey are a HUGE resource to the pet-loving community! My very old kitty had an emergency after her vet's office hours (of course). The vet referred us to the Southeast Veterinary hospital, and I will forever be grateful for the care and treatment they were able to provide! The staff was so knowledgeable and provided prompt relief to a very sick patient, who was able to go home feeling much happier. I highly recommend them. read less

I worked as a veterinarian at the affiliated emergency service when this practice first opened. We took care of... read moreI worked as a veterinarian at the affiliated emergency service when this practice first opened. We took care of their patients overnight and transferred additional patients to them in the morning. The specialists are highly trained, extensively experienced and doing it for the right reasons - they genuinely care about their patients and are seriously committed to helping them. I am a better vet for having had the opportunity to work with this group and, despite now having my own practice in a different part of the country, still sometimes call to speak with one of the specialists when I have a question about something unusual. Very rarely, I have even had reason to refer my own patients (whose owners have been in the area) to this practice for advanced care. It’s always a good feeling knowing that they are going someplace that will take great care of them. read less

The whole staff was understanding, caring, and kind to me as I had to say goodbye to my baby. I... read moreThe whole staff was understanding, caring, and kind to me as I had to say goodbye to my baby. I felt very understood as all others told me “it’s just a dog”. They send me a card home days later with words of encouragement that truly warmed my heart ❤️ That helped me felt cared for. Thank You 😊 read less

Staff was very polite and courteous, I took my golden retriever through the ER as recommended by my vet... read moreStaff was very polite and courteous, I took my golden retriever through the ER as recommended by my vet since he was very sick and not getting better with the treatment he was given, they did labs and ultrasound and biopsy the same day and I had him home with me later that night. Although the news was not good I finally got some answers about why he was not getting better. I’m very satisfied with their prompt service and professionalism. read less

my baby was very sick and she is now running free and happy. Everyone here was so nice and... read moremy baby was very sick and she is now running free and happy. Everyone here was so nice and understanding. I will take my other 2 babies to them from now on. I also want to thank them for the card they sent.
thank you guys you made things so much better.. read less

As far as their veterinary care is concerned, they rate hundreds of stars-not just 5. The care and concern... read moreAs far as their veterinary care is concerned, they rate hundreds of stars-not just 5. The care and concern for my pets was excellent by all the staff doctors. I've taken my cats there for years, and I can only praise how knowledgeable the vets are and the concern they have shown for my pets AND FOR ME . Because Nervous Nelly pales in comparison to me. Dr. Fuentes has been a God-send to me and my cats. She has always taken the time to call me and/or sit with me on a timely basis to let me know what was going on. She's always listened to my concerns over my cat's condition and has patiently explained each condition in such detail that I had no questions thereafter. Although I hope I don't have to visit with her again, it gives me peace of mind to know she's there. On the negative side: they are very expensive and the phone service and parking lot leave a lot to be desired. read less

What a caring, fantastic place!!! We lost a family member recently that had been with us for over 14 years.... read moreWhat a caring, fantastic place!!! We lost a family member recently that had been with us for over 14 years. They handled her care with great delicate and thoughtful practice. Even received a condolence card signed by each caregiver here. Just truly GREAT place for your pets care!!! read less

A few months back I showed up in the middle of the night because my Terrier "Pee-Wee" was vomiting... read moreA few months back I showed up in the middle of the night because my Terrier "Pee-Wee" was vomiting blood. The staff on duty was extremely courteous and knowledgeable. They took care of Pee-Wee for over 4 hours, labs, injections, IV fluids plus I got to take him home with some meds.
I definitely recommend this guys. read less

Southeast veterinary Referral Center saved my dogs life. My dog is epileptic and is now living with diabetes. When no... read moreSoutheast veterinary Referral Center saved my dogs life. My dog is epileptic and is now living with diabetes. When no other vet knew what was wrong with her they quickly identified a burst pancreas and treated her. 3 days later my baby was able to come home and is healthier than ever before. In another instance my other dog was suffering from a skin condition that no other vet was able to diagnose for years. After 1 week of following treatment orders he was free from his skin condition. SouthEast has every resource necessary and are available around the clock. Best Vets in Miami read less

They have the knowledge and the drive
They were able to correctly diagnose what two other vets couldn't.
I had no issues... read moreThey have the knowledge and the drive
They were able to correctly diagnose what two other vets couldn't.
I had no issues with communication or wait.
I'm sure other bad reviews I've seen are the exception and not the rule. read less

Friendly staffs, amazing doctors really recommend. My dog is a scary little boy and he love this place. That is... read moreFriendly staffs, amazing doctors really recommend. My dog is a scary little boy and he love this place. That is how good they are read less

This was my first time ever going to Southeast Veterinary and given the nature of my dogs state I had... read moreThis was my first time ever going to Southeast Veterinary and given the nature of my dogs state I had no choice but to leave him there overnight and to be followed the next day with surgery. My 14 year old dogs hip became dislocated during a grooming session. I was so distraught throughout this whole process, not to mention handing over my Injured dog to a technician I’d never met in the parking lot, since we are not allowed in with our dogs. As I waited outside, I became more uneasy once I had received the call from the dr confirming that he would in fact need surgery. Naturally, I started to google for reviews, and saw a number of negative reviews. I was so uneasy and scared that I was going to have to leave my sweet boy in a place that I did not know and whose only feedback I knew were these reviews that were not putting me at ease. I felt I had no choice but to leave him and trust blindly, even though my heart and my stomach were in knots.
I cannot tell you one bad moment I had with any staff member there. They were all AMAZING, CARING, ATTENTIVE, PATIENT, ... I could go on forever. I am beyond pleased and thankful to every single staff member that I spoke to or dealt with and there were several. Dr. Daubs was a phenomenal and caring surgeon. I could seriously write a book of how great he was and the entire staff! Everyone quickly put me at ease with how attentive and thorough they were. I can agree it was expensive then again, hip surgery, X-rays, bloodwork etc... I did not expect it to be cheap no matter the facility and I did wait along time But I was at an ER not at a drive thru. As frantic as I was during all of this, I knew my dog was not the only one in need of attention.
Not to discredit anyone else’s experience if they were negative but what are the chances that I dealt with atleast 7-8 different people there over the course of 48 hours and they were all positive experiences? Not to mention I received a follow up call to check on Joey. This place honestly rocks and I am so grateful to everyone for the love and care they gave Joey. I would highly highly recommend this place 🙏🏼❤️🤗 read less

I really appreciate my first experience with this ER. I had to pass by 2 hours before midnight for my... read moreI really appreciate my first experience with this ER. I had to pass by 2 hours before midnight for my kitty and they took great care of us even during this pandemic. They responded quickly, called back for updates and were able to adjust my estimate for my financial needs. The Dr. was really professional and I want to thank their staff for helping take care of my fur baby. My cat is easily stressed but returned home with no signs of trauma or anxiety and is doing so much better now! Would return and recommend! read less

They have always taken great care of my fur babies. This time was NO exception!

They have always taken great care of my fur babies. This time was NO exception!

I have been coming to SVRC and the Pet Emergency for years. They have always given excellent care to my... read moreI have been coming to SVRC and the Pet Emergency for years. They have always given excellent care to my three dogs. I have seen several of the specialists there and they have all been excellent. Currently my last Chi who is 15 years old is being cared for by Dr Carro. Dr Carro is very responsive. She established a course of action for my dog and her needs at this advanced age. Dr Carro is very knowledgeable and experienced. read less